Delete Your Account

This is immediate and needs nothing from us. If you still have Kinetic Lotus installed:

1. Open Kinetic Lotus.
2. Open Settings (the gear icon).
3. Find Delete account — “Removes your save, scores and sign-in for good”.
4. Tap Delete and confirm. You may be asked to sign in once more first — that is your provider confirming it is really you.

Your cloud save, your leaderboard entries and your sign-in are removed, and the game wipes its local data and starts fresh.

If you have already uninstalled the game, or you would simply rather we did it, email vikramshilasoftwares@gmail.com with the subject “Delete my account”.

So we can find the right account, please include:

• The sign-in method you used — Google or Apple.
• The email address attached to that sign-in.
• The display name shown under Backup in the game’s settings, if you remember it.

Deleting your account removes all of the following, permanently and without a recovery window:

• Your cloud save — level progress, stars, unlocked chapters, lives, perks and your daily-puzzle streak.
• Your leaderboard entries — every daily-puzzle score submitted under your account, and the display name shown beside them.
• Your sign-in — the account identifier held by Firebase Authentication and the link to your Google or Apple account.
• Your local data, when you delete from inside the game — the app wipes its own storage as part of the same action.

There is no undo and no grace period. Progress cannot be restored afterwards, by you or by us.

A small amount of data is either not attached to your account or cannot be removed instantly:

• Database backups — routine backups may hold a copy for up to 30 days before they rotate out. Nothing is restored from them to a live service after your deletion.
• Analytics and crash reports — these are pseudonymous and were never linked to your sign-in, so they cannot be located by account. They expire on their own schedule, described in our Privacy Policy.
• Records we are legally required to keep — for example correspondence showing we handled your request.

Deleting from inside the game happens immediately. Email requests are actioned within 30 days, and in practice much sooner — we reply to confirm once it is done. If you do not hear back within a few days, please email again; it is far more likely we missed the message than that we ignored it.

Signing in is optional. If you only ever played without linking a Google or Apple account, your progress lives in the app’s own storage on your device and is not stored under a name on our servers. Uninstalling Kinetic Lotus, or clearing its storage in your device settings, removes all of it.